If you want a simple, thorough guide on how to rationalize workflows in your organization, you’ve come to the right place. With more than 30 years of Identity and Access Management (IAM) experience, Beta Systems’ IAM has positioned itself as one of the leading providers of IAM solutions. Discover Best Key Identity Management Tips to streamline workflows in your Organization.
Identity management is one of the most complex activities undertaken by IT organizations. The nature of the work requires close collaboration with other technology functions, HR teams, businesses, and functional leaders. It ensures through its framework of policies and technologies that the right users in an organization have the appropriate access to technology resources. When identity management processes function effectively, they remain transparent to those not directly involved in the management process. However, when things go wrong, identity management can cripple operational functions.
The crucial nature of identity management practices requires careful attention from technology leaders. It also requires the dedication of skilled team members to take care of processes and agents to ensure continuous improvement. Organizations should have full control over their identity management lifecycle and audit IAM processes to make sure that they don’t miss any opportunity to streamline and optimize workflows. To increase efficiency and secure workflows, learn how to implement automation, emergency workflows, and auditing. Use the following key identity management tips to optimize operating processes in your organization.
Automate to improve efficiency and reduce error
The main work performed by identity management teams is to assure a routine of workflow. Each day, enterprises hire new employees, some of them change roles in organizations and others leave organizations for different reasons. In response to such changes, standardize the workflows for identity management tasks. Hence, automation.
Organizations should consider integrating their IAM system with their Human Resource Management (HRM) systems. This integration enables organizations to automate the creation, modification, and disablement of user accounts. In doing so, new employees can join organizations, switch job roles over time and eventually depart with no need for any identity management staff to manually interact with their account in the IAM system.
Standardize emergency workflows with identity management
Many, if not all, organizations are not free from emergencies. As a matter of fact, there is a need for manual intervention in the identity management lifecycle. This is quite crucial to plan. For example, some employees suddenly leave or end their work under adverse circumstances. Such cases require the immediate revocation of access privileges. In most cases, this usually takes hours or days for normal HRM processes to reflect such changes. This, therefore, necessitates the presence of the identity management team to manually intervene and disable the account promptly.
It is true that IAM challenges do exist, however, this does not prevent the standardization or automation of emergency workflows. Identity management teams should therefore standardize processes to handle emergency requests. If these requests occur frequently, implement scripting and other automation to improve the efficiency of processing emergency workflows.
Conduct audits to detect IAM errors
It is no doubt that IAM is an error-prone work. Unfortunately, IAM processes have some drawbacks. Accounts that should be revoked often remain active on a system after an employee leaves. Privilege creep may also occur, where users are granted new privileges when they transit to a new role in an organization, but old privileges stay unchanged. User access reviews and audits can help prevent these situations and reduce risk.
IAM teams should implement standardized review processes that occur at a minimum on an annual basis. During each periodic review, managers receive a listing of access privileges for each of their employees and sign off that privileges are necessary and appropriate for their current job role. Automating and auditing identity management workflows can greatly increase the efficiency of IT staff and improve security. By supplementing workflows with emergency procedures and routine audits to detect errors, an organization’s level of security will be greatly enhanced.
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